Our commitment

AdvaCare Assisted Living Navigation Professionals ("AdvaCare," "we," "our," or "us") is committed to safeguarding your personal information while providing compassionate senior living guidance, placement assistance, and care navigation services throughout Arizona.

By using our website, scheduling a consultation, submitting an inquiry, or communicating with AdvaCare, you agree to the practices described in this Privacy Policy.

What we gather

Information we collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Mailing address
City
ZIP code
Preferred senior living location
Monthly care budget
Care preferences
Medical or mobility information voluntarily provided
Veteran status voluntarily provided
Insurance or ALTCS eligibility information voluntarily provided
Information submitted through forms, emails, consultations, or phone calls

We may also automatically collect:

IP address
Browser information
Device information
Website usage data
Cookies
Analytics information

Purpose

How we use information

We use information to:

Respond to inquiries
Schedule consultations
Recommend senior living communities
Coordinate referrals
Provide placement services
Communicate with families
Improve website functionality
Maintain business records
Comply with legal requirements

Trusted partners

Who information is shared with

When necessary to provide the services you have requested, information may be shared with:

Assisted living communities
Licensed residential care homes
Memory care communities
Independent living communities
Hospitals
Healthcare providers
Hospice agencies
Home health providers
Arizona ALTCS providers
Trusted software providers that support our website, scheduling, CRM, email, and secure cloud storage

We never sell personal information.

Text messaging

SMS communications

By providing your mobile phone number, you consent to receive SMS messages regarding:

Appointments
Consultations
Referral updates
Care coordination
Requested information
Customer service

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.

Cookies & analytics

Our website uses cookies and analytics tools to improve user experience, understand visitor behavior, improve website performance, and analyze traffic. Users may disable cookies through their browser settings.

Data security

AdvaCare uses commercially reasonable administrative, technical, and physical safeguards to protect personal information. Although no method of electronic transmission is completely secure, we strive to protect your information using industry best practices.